Seasonal Tax Associate - Learn Tax & Build Client Skills

H&R Block, Inc.; Ferndale (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare tax returns with training and support, and explain tax concepts in a clear, client-friendly way.

No prior tax experience required; on-the-job training and guidance from teammates help you grow. The role offers an hourly pay rate with opportunities to increase earnings as you gain tax knowledge during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools familiarity

Tech-savvy

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare tax returns with training and support, and explain tax concepts in a clear, client-friendly way.

No prior tax experience required; on-the-job training and guidance from teammates help you grow. The role offers an hourly pay rate with opportunities to increase earnings as you gain tax knowledge during peak season.