Seasonal Tax Associate — Learn Tax, Build Client Relationships

H&R Block; West Springfield (MA); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

H&R Block is seeking a Seasonal Tax Associate to join a local tax office. No prior tax experience required—training starts day one as you meet clients, gather information, and prepare returns with guidance from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and advise clients with a client-first approach. This in-person role offers an hourly pay range and opportunities to increase earnings as tax knowledge grows, with typical hours 15–35 per week

Qualificações

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Conhecimentos

Customer service

Communication

Problem solving

Digital tools

Formação académica

High school diploma or GED

Bachelor's degree (preferred)

Ferramentas

Copilot

ChatGPT

Descrição da oferta de emprego

H&R Block is seeking a Seasonal Tax Associate to join a local tax office. No prior tax experience required—training starts day one as you meet clients, gather information, and prepare returns with guidance from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and advise clients with a client-first approach. This in-person role offers an hourly pay range and opportunities to increase earnings as tax knowledge grows, with typical hours 15–35 per week