Seasonal Tax Associate: Learn, Serve Clients, Grow

H&R Block, Inc.; Philippi (WV); On-site; USD 22,000 - 39,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather tax information, and prepare accurate returns with guidance from experienced teammates. You will explain tax concepts clearly and identify savings opportunities while recommending products and services.

This in-person role emphasizes building client relationships and supporting office priorities through teamwork. No prior tax experience is required, as comprehensive training is provided.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Communication skills

Customer service

Problem-solving

Explain tax information

Teamwork

Education

High school diploma / GED

Bachelor's degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather tax information, and prepare accurate returns with guidance from experienced teammates. You will explain tax concepts clearly and identify savings opportunities while recommending products and services.

This in-person role emphasizes building client relationships and supporting office priorities through teamwork. No prior tax experience is required, as comprehensive training is provided.