Seasonal Tax Associate: Learn & Serve Clients

H&R Block, Inc.; Wasilla (AK); On-site; USD 25,000 - 34,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate for an in-person, Wasilla, Alaska tax office. You will gather client information, prepare tax returns, and answer questions with training from day one.

You’ll earn a competitive hourly rate with opportunities to increase earnings as tax knowledge grows. The role emphasizes client service, teamwork, and a client-first approach during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

Comfort with AI tools

Education

High school diploma or equivalent

Bachelor’s degree (preferred) in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate for an in-person, Wasilla, Alaska tax office. You will gather client information, prepare tax returns, and answer questions with training from day one.

You’ll earn a competitive hourly rate with opportunities to increase earnings as tax knowledge grows. The role emphasizes client service, teamwork, and a client-first approach during tax season.