Seasonal Tax Associate: Client-Focused Returns & Guidance

H&R Block; Alaska; Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

H&R Block is seeking a Seasonal Tax Associate in Alaska to help clients gather information and prepare tax returns with hands-on training from day one. This in-person role emphasizes clear communication, problem-solving, and a client-first approach while building valuable tax experience.

You'll work with experienced teammates to deliver accurate tax services, explore savings opportunities, and provide product recommendations.

Qualifications

• Experience in customer-facing or client service environments.
• Strong communication skills and ability to explain information clearly.
• Problem-solving abilities including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent.

Responsabilités

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Connaissances

Customer service

Clear communication

Problem solving

Digital tools familiarity

Questioning to understand needs

Formation

High school diploma / GED

Bachelor's degree (accounting/finance/related)

Outils

Copilot

ChatGPT

Description du poste

H&R Block is seeking a Seasonal Tax Associate in Alaska to help clients gather information and prepare tax returns with hands-on training from day one. This in-person role emphasizes clear communication, problem-solving, and a client-first approach while building valuable tax experience.

You'll work with experienced teammates to deliver accurate tax services, explore savings opportunities, and provide product recommendations.