Seasonal Tax Associate - Learn, Prepare Returns & Clients

H&R Block, Inc.; Hazel Park (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate in Michigan to work in-person at a local tax office. No prior tax experience is required, as training and support start from day one.

You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. The role emphasizes clear communication, client service, and building relationships, with opportunities to increase earnings as tax knowledge grows.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills; explaining information clearly and asking questions to understand needs.
• Problem-solving skills; organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools: Copilot/ChatGPT

Education

High school diploma / GED

Bachelor's degree (accounting/finance or related)

Tools

Tax software basics

Job description

H&R Block is hiring a Seasonal Tax Associate in Michigan to work in-person at a local tax office. No prior tax experience is required, as training and support start from day one.

You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. The role emphasizes clear communication, client service, and building relationships, with opportunities to increase earnings as tax knowledge grows.