Seasonal Tax Associate — Learn, Help Clients, Earn More

H&R Block, Inc.; Newark (NJ); On-site; USD 24,000 - 32,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training support. The role emphasizes clear explanations of tax information, identifying savings opportunities, and providing excellent client service.

Training is provided, and the position is in-person at a local H&R Block tax office. You’ll earn a competitive hourly rate with opportunities to grow knowledge and earnings as you progress in tax knowledge and performance.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in an easily understandable way
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork and client-first approach

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting/finance/related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training support. The role emphasizes clear explanations of tax information, identifying savings opportunities, and providing excellent client service.

Training is provided, and the position is in-person at a local H&R Block tax office. You’ll earn a competitive hourly rate with opportunities to grow knowledge and earnings as you progress in tax knowledge and performance.