Seasonal Tax Associate - Learn, Help Clients, Earn

H&R Block, Inc.; Massillon (OH); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in person at a local office in Ohio. You will meet with clients, gather tax information, and prepare returns with training from day one. Excellent communication and problem-solving skills help identify savings opportunities and explain options clearly.

No prior tax experience is required; flexible hours during peak periods may total up to 40 hours per week. Training is provided to build tax knowledge and client relationships.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools (Copilot, ChatGPT)

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in person at a local office in Ohio. You will meet with clients, gather tax information, and prepare returns with training from day one. Excellent communication and problem-solving skills help identify savings opportunities and explain options clearly.

No prior tax experience is required; flexible hours during peak periods may total up to 40 hours per week. Training is provided to build tax knowledge and client relationships.