Seasonal Tax Associate: Learn & Help Clients

H&R Block, Inc.; Latrobe (Westmoreland County); On-site; USD 25,000 - 36,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet clients, gather information, and prepare tax returns with guidance from experienced teammates.

No prior tax experience is required; training and ongoing support are provided to help you build tax knowledge, earn an hourly rate, and grow in the role. Availability for peak periods is a plus.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Copilot

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet clients, gather information, and prepare tax returns with guidance from experienced teammates.

No prior tax experience is required; training and ongoing support are provided to help you build tax knowledge, earn an hourly rate, and grow in the role. Availability for peak periods is a plus.