Seasonal Tax Associate — Learn, Help Clients, Grow

H&R Block; River Rouge (MI); On-site; USD 19,000 - 33,000; Part time

Job summary

H&R Block in Michigan is seeking a seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with coaching from experienced teammates.

You'll learn to explain tax information clearly, identify savings opportunities, and build strong client relationships in a busy office setting. Training is provided, and the role is in-person at a local H&R Block tax office.

Qualifications

• Experience in a service environment interacting with customers.
• Strong communication and ability to explain information clearly to clients.
• Problem-solving and ability to organize information to identify solutions.
• Comfort using digital tools and systems, including AI-based tools.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools experience

Education

High school diploma / GED

Equivalent

Tools

AI tools (Copilot/ChatGPT)

Job description

H&R Block in Michigan is seeking a seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with coaching from experienced teammates.

You'll learn to explain tax information clearly, identify savings opportunities, and build strong client relationships in a busy office setting. Training is provided, and the role is in-person at a local H&R Block tax office.