Seasonal Tax Associate — Learn, Earn & Help Clients

H&R Block; Mount Pleasant (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block seeks seasonal Tax Associate to work with clients, gather information, and prepare returns with day‑one training. You’ll earn a competitive hourly rate and grow in tax knowledge with guidance from experienced teammates. This in‑person role is based at a local H&R Block tax office.

Meet with clients, identify tax savings, and explain information clearly while building strong client relationships. Availability for 15–35 hours weekly, up to 40 during peak periods, with evenings/weekends

Qualifications

• Experience interacting with customers in a service‑oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem‑solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem‑solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client‑first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools proficiency

Copilot

ChatGPT

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block seeks seasonal Tax Associate to work with clients, gather information, and prepare returns with day‑one training. You’ll earn a competitive hourly rate and grow in tax knowledge with guidance from experienced teammates. This in‑person role is based at a local H&R Block tax office.

Meet with clients, identify tax savings, and explain information clearly while building strong client relationships. Availability for 15–35 hours weekly, up to 40 during peak periods, with evenings/weekends