Seasonal Tax Associate — Learn & Earn

H&R Block, Inc.; Germantown (TN); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You’ll explain tax information clearly and identify opportunities to save on taxes while delivering excellent client service. No prior tax experience is required as training starts on day one. The role offers an hourly rate with potential to increase earnings as you build tax knowledge and

Qualifications

• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving abilities, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.
• Bachelor’s degree in accounting, finance, or related field (preferred).

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products/services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication skills

Problem-solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You’ll explain tax information clearly and identify opportunities to save on taxes while delivering excellent client service. No prior tax experience is required as training starts on day one. The role offers an hourly rate with potential to increase earnings as you build tax knowledge and