Seasonal Tax Associate — In-Person with Training

H&R Block, Inc.

Spokane Valley (WA)

On-site

USD 20,000 - 25,000

Full time

14 days+
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Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate in a local office to meet with clients, gather information, and prepare tax returns with guided training. You will explain tax information clearly, identify savings opportunities, and address client questions using available resources.

This role emphasizes client service and teamwork, with in-person duties during tax season. The position offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and requires working

Qualifications

  • Successful completion of the H&R Block Income Tax Course
  • Experience interacting with customers or clients in a service-oriented environment
  • Strong communication skills, including explaining information clearly and asking questions to understand needs
  • Problem-solving skills, including organizing information and identifying solutions
  • Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
  • High school diploma / GED/ equivalent

Responsibilities

  • Meet with clients to gather information and understand their tax situation
  • Prepare complete and accurate tax returns with training and support from experienced teammates
  • Explain tax information clearly and provide recommendations in a way clients can easily understand
  • Identify tax savings opportunities and recommend relevant products and services
  • Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
  • Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience
Strong communication
Problem-solving
Digital tools proficiency

Education

HS diploma or GED

Tools

Copilot
ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate in a local office to meet with clients, gather information, and prepare tax returns with guided training. You will explain tax information clearly, identify savings opportunities, and address client questions using available resources.

This role emphasizes client service and teamwork, with in-person duties during tax season. The position offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and requires working

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