Seasonal Tax Associate — In-Person Training & Client Help

H&R Block; Troy Township (IL); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training support from experienced teammates.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships. You’ll receive training, earn a competitive hourly rate, and have opportunities to increase earnings as you grow tax knowledge.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent is mentioned
• Experience interacting with customers in a service-oriented environment
• Strong communication skills and ability to explain information clearly
• Problem-solving skills including organizing information and finding solutions
• Comfort using digital tools and AI-based tools (Copilot and ChatGPT)
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide actionable recommendations
• Identify tax savings opportunities and offer relevant products/services
• Address questions or unique situations with guidance and available resources
• Build strong client relationships through teamwork and client-first approach

Skills

Customer service

Strong communication

Problem solving

Digital tools (AI)

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training support from experienced teammates.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships. You’ll receive training, earn a competitive hourly rate, and have opportunities to increase earnings as you grow tax knowledge.