Seasonal Tax Associate — In-Person Training & Growth

H&R Block, Inc.; Gresham (OR); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in Oregon. You will meet with clients, gather information, and prepare tax returns with training and close supervision from experienced teammates.

You’ll explain tax details clearly and identify potential savings or services to offer. This role emphasizes strong customer service, effective communication, and the ability to adapt to peak periods with extended hours.

Qualifications

• Experience in a service-oriented environment preferred.
• Strong communication and explaining information clearly.
• Ability to solve problems and organize information.
• Comfort using AI-based and digital tools such as Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and suggest relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in Oregon. You will meet with clients, gather information, and prepare tax returns with training and close supervision from experienced teammates.

You’ll explain tax details clearly and identify potential savings or services to offer. This role emphasizes strong customer service, effective communication, and the ability to adapt to peak periods with extended hours.