Seasonal Tax Associate — In‑Person Training & Client Service

H&R Block; Pasco (WA); On-site; USD 22,000 - 28,000; Full time

Job summary

H&R Block in Pasco, WA is seeking a seasonal Tax Associate to begin a career in tax and client services with training from day one. You’ll work in-person at a local tax office, meet clients to gather information, and prepare returns with guidance from experienced teammates.

No prior tax experience is required, and you’ll learn to explain tax information clearly, identify savings opportunities, and build strong client relationships as part of a supportive team.

Qualifications

• Completion of H&R Block Income Tax Course.
• Experience interacting with customers in service environments.
• Strong communication and problem-solving abilities.
• Comfort using digital tools including Copilot and ChatGPT.
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products or services.
• Apply problem-solving skills to address questions with guidance.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication skills

Problem solving

Digital tools

Teamwork

Education

High school diploma / GED

H&R Block Income Tax Course

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Pasco, WA is seeking a seasonal Tax Associate to begin a career in tax and client services with training from day one. You’ll work in-person at a local tax office, meet clients to gather information, and prepare returns with guidance from experienced teammates.

No prior tax experience is required, and you’ll learn to explain tax information clearly, identify savings opportunities, and build strong client relationships as part of a supportive team.