Seasonal Tax Associate — In-Person Training & Client Impact

H&R Block, Inc.; Belleville (IL); On-site; USD 16,000 - 20,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with comprehensive training from day one.

You will meet with clients in person, gather information, prepare tax returns, and answer questions while building strong relationships at a local H&R Block tax office. You’ll earn a competitive hourly rate with opportunities to increase earnings as you gain tax knowledge.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools

Basic math

Education

High school diploma

Tools

Copilot/ChatGPT usage

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with comprehensive training from day one.

You will meet with clients in person, gather information, prepare tax returns, and answer questions while building strong relationships at a local H&R Block tax office. You’ll earn a competitive hourly rate with opportunities to increase earnings as you gain tax knowledge.