Seasonal Tax Associate - In-Person Growth & Pay

H&R Block, Inc.; Griffith (IN); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive hourly rate

Training and support

Job summary

H&R Block in Indiana is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns in person at a local tax office. You will work with guidance from experienced teammates to deliver accurate results and clear explanations to clients.

The role emphasizes building client relationships, leveraging digital tools, and identifying tax-saving opportunities, with a focus on customer service during peak tax season.

Qualifications

• Completed the HR Block Income Tax Course.
• Experience interacting with customers or clients in a service environment.
• Strong communication; explain information clearly and ask clarifying questions.
• Strong problem-solving abilities, including organizing information and finding solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations that clients can understand.
• Identify tax savings opportunities and recommend relevant products/services.
• Apply problem-solving to analyze client information and address questions with guidance.
• Build strong client relationships through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma

Tools

Copilot

ChatGPT

Job description

H&R Block in Indiana is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns in person at a local tax office. You will work with guidance from experienced teammates to deliver accurate results and clear explanations to clients.

The role emphasizes building client relationships, leveraging digital tools, and identifying tax-saving opportunities, with a focus on customer service during peak tax season.