Seasonal Tax Associate — Training, Client Service, Growth

H&R Block, Inc.; Mitchell (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Indiana is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, prepare returns, and learn tax concepts with hands-on training.

No prior tax experience is required; you’ll gain skills through on-the-job guidance, build client relationships, and earn an hourly rate that increases with knowledge and peak-season demand. Candidates should have strong communication, customer service experience, and the ability to use AI tools like Copilot

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Problem-solving

AI tool familiarity

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block in Indiana is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, prepare returns, and learn tax concepts with hands-on training.

No prior tax experience is required; you’ll gain skills through on-the-job guidance, build client relationships, and earn an hourly rate that increases with knowledge and peak-season demand. Candidates should have strong communication, customer service experience, and the ability to use AI tools like Copilot