Seasonal Tax Associate: In-Person Client Services

H&R Block, Inc.; Pinehurst (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

On-site at local tax office

In-person work

Job summary

H&R Block, Inc. in Pinehurst, North Carolina, is hiring a Seasonal Tax Associate to start a career in tax and client services.

You will work in-person at a local tax office, gather client information, prepare returns, and answer questions with training and support from experienced teammates. No prior tax experience is required; you will earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service experience.
• Ability to explain tax information clearly and ask questions to understand needs.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions with guidance and available resources.
• Build client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Pinehurst, North Carolina, is hiring a Seasonal Tax Associate to start a career in tax and client services.

You will work in-person at a local tax office, gather client information, prepare returns, and answer questions with training and support from experienced teammates. No prior tax experience is required; you will earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge.