Seasonal Tax Associate — In‑Person, Client‑Focused Training

H&R Block, Inc.; Pleasant Hill (CA); Sur place; USD 23 000 - 32 000; Temps partiel

Résumé du poste

H&R Block in Pleasant Hill, CA is seeking a seasonal Tax Associate to meet with clients, gather information, prepare tax returns with supportive training, and answer questions in person at a local tax office.

You will earn an hourly rate ($17.75–$23.50) with opportunities to increase earnings as tax knowledge grows; 15–40 hours per week during peak season, including evenings and weekends.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsabilités

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Connaissances

Customer service

Communication

Problem solving

Familiar with AI tools

High school diploma

Formation

Bachelor’s degree in accounting / finance

Description du poste

H&R Block in Pleasant Hill, CA is seeking a seasonal Tax Associate to meet with clients, gather information, prepare tax returns with supportive training, and answer questions in person at a local tax office.

You will earn an hourly rate ($17.75–$23.50) with opportunities to increase earnings as tax knowledge grows; 15–40 hours per week during peak season, including evenings and weekends.