Seasonal Tax Associate - Client-Focused Prep

H&R Block; Stanton Township (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate in Michigan. You will meet with clients, gather information, and prepare tax returns with training from experienced teammates. You will explain tax information clearly, identify savings opportunities, and address questions using available resources.

The role is in-person at a local H&R Block office and offers an hourly rate with opportunities to grow as tax knowledge increases.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools (Copilot/ChatGPT)

Education

High School Diploma / GED

Bachelor’s degree (preferred)

Tools

AI tools (Copilot/ChatGPT)

Job description

H&R Block is seeking a seasonal Tax Associate in Michigan. You will meet with clients, gather information, and prepare tax returns with training from experienced teammates. You will explain tax information clearly, identify savings opportunities, and address questions using available resources.

The role is in-person at a local H&R Block office and offers an hourly rate with opportunities to grow as tax knowledge increases.