Seasonal Tax Associate — In-Person, Client-Focused

H&R Block, Inc.; Eagle Pass (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services—no prior tax experience required. With training from day one, you’ll work directly with clients to gather information and prepare tax returns while building client relationships.

This in-person role at a local H&R Block office involves meeting clients, explaining tax information clearly, identifying savings opportunities, and collaborating with teammates.

Qualifications

• High school diploma or equivalent required.
• Completion of H&R Block Income Tax Course 1.
• Experience in customer service.
• Excellent communication skills.
• Familiarity with AI tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services—no prior tax experience required. With training from day one, you’ll work directly with clients to gather information and prepare tax returns while building client relationships.

This in-person role at a local H&R Block office involves meeting clients, explaining tax information clearly, identifying savings opportunities, and collaborating with teammates.