Seasonal Tax Associate — In-Office Training & Growth

H&R Block, Inc.; Welch (WV); On-site; USD 19,000 - 30,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to kick off a career in tax and client services with comprehensive training and day-one support. You’ll work in-person with clients to gather information, prepare returns, and answer questions while building valuable client relationships.

The role emphasizes learning tax knowledge, delivering accurate filings, and providing clear explanations of tax options, with opportunities to grow earnings and responsibilities during peak periods.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication: explain information clearly and ask questions to understand needs
• Problem-solving: organize information and identify solutions
• Comfort using digital tools including Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Clear communication

Problem solving

AI tools

Digital tools usage

Education

High school diploma / GED

Bachelor’s degree (preferred) in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to kick off a career in tax and client services with comprehensive training and day-one support. You’ll work in-person with clients to gather information, prepare returns, and answer questions while building valuable client relationships.

The role emphasizes learning tax knowledge, delivering accurate filings, and providing clear explanations of tax options, with opportunities to grow earnings and responsibilities during peak periods.