Seasonal Tax Associate — In-Office, Client-Focused Training

H&R Block, Inc.; Albany (GA); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; you’ll train from day one and work directly with clients to gather information and prepare returns.

This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows. You’ll learn to explain tax information clearly, identify savings opportunities, and support office priorities through teamwork.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication

Teamwork

Problem solving

Customer service

Explain information clearly

Adaptability

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; you’ll train from day one and work directly with clients to gather information and prepare returns.

This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows. You’ll learn to explain tax information clearly, identify savings opportunities, and support office priorities through teamwork.