Seasonal Tax Associate — In-Office Training & Client Service

H&R Block, Inc.

Reeds Corner (MA)

On-site

USD 22,000 - 28,000

Part time

14 days+

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Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients to gather information, prepare tax returns, and explain tax details with guidance from experienced teammates. The role emphasizes client service, learning, and building relationships during tax season.

No prior tax experience is required due to comprehensive training and support from day one. Pay is hourly with opportunities to increase earnings as tax knowledge grows within the role.

Qualifications

Experience in a service-oriented environment with customers/clients.
Strong communication skills and ability to explain information clearly.
Proven problem-solving abilities and organizing information.
Comfort using digital tools and AI-based systems.

Responsibilities

Meet with clients to gather information and understand their tax situation.
Prepare complete and accurate tax returns with training and support.
Explain tax information clearly and provide recommendations.
Identify tax savings opportunities and relevant products and services.
Address questions or unique situations with guidance and available resources.
Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

Digital tools (AI)

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

No prior tax experience is required due to comprehensive training and support from day one. Pay is hourly with opportunities to increase earnings as tax knowledge grows within the role.

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