Seasonal Tax Associate — In-Person Client Service Training

H&R Block, Inc.

Bremen (KY)

On-site

USD 21,000 - 30,000

Part time

14 days+

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Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns, and answer questions with training from day one. Earn an hourly rate with opportunities to grow as tax knowledge increases.

No prior tax experience is required, and the role emphasizes building client relationships and delivering clear guidance during tax season.

Qualifications

Successful completion of the HR Block Income Tax Course or equivalent
Experience interacting with customers or clients in a service-oriented environment
Strong communication skills, including explaining information clearly and asking questions to understand needs
Problem-solving skills, including organizing information and identifying solutions
Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
High school diploma / GED / equivalent

Responsibilities

Meet with clients to gather information and understand their tax situation
Prepare complete and accurate tax returns with training and support from experienced teammates
Explain tax information clearly and provide recommendations that clients can understand
Identify tax savings opportunities and recommend relevant products and services
Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
Build strong client relationships and support office priorities through teamwork and a client-first approach