Seasonal Tax Associate: Client Service & Training

H&R Block, Inc.; Lancaster (SC); On-site; USD 17,000 - 30,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to start a career in tax and client services, with no prior tax experience required. You will meet with clients to gather information, prepare returns, and answer questions, receiving training and support from day one.

This in-person role is based at a local H&R Block tax office. The position offers a competitive hourly rate with opportunities to boost earnings as you build tax knowledge.

Qualifications

• Completed H&R Block Income Tax Course.
• Experience interacting with customers in a service context.
• Strong communication skills; ability to explain tax information clearly.
• Problem-solving and organizing information.
• Comfort using digital tools including Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and suggest relevant products and services.
• Address questions or unique situations with guidance and available resources; build client relationships.

Skills

Customer service

Communication

Problem-solving

Digital tools

High school diploma

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to start a career in tax and client services, with no prior tax experience required. You will meet with clients to gather information, prepare returns, and answer questions, receiving training and support from day one.

This in-person role is based at a local H&R Block tax office. The position offers a competitive hourly rate with opportunities to boost earnings as you build tax knowledge.