Seasonal Tax Associate - Client-Focused & Training-Driven

H&R Block, Inc.; Nashville (TN); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to join a local office in Nashville for in-person tax preparation and client service. You’ll gather client information, assist with tax return preparation, and explain tax concepts clearly while identifying potential savings opportunities.

The role requires strong communication, customer service experience, and comfort with digital tools like AI assistants. No prior tax experience is required; training is provided.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems, including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital literacy

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to join a local office in Nashville for in-person tax preparation and client service. You’ll gather client information, assist with tax return preparation, and explain tax concepts clearly while identifying potential savings opportunities.

The role requires strong communication, customer service experience, and comfort with digital tools like AI assistants. No prior tax experience is required; training is provided.