Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Capitol Heights (MD); On-site; USD 23,000 - 29,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Maryland to work in-person at a local tax office. You will gather information from clients, prepare tax returns with support from teammates, and clearly explain tax information while identifying savings opportunities.

No prior tax experience is required as training is provided. Hours can vary; evenings and weekends during peak periods may be needed. Local wage information is provided in the Pay Range section.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting or finance (preferred)

Job description

H&R Block is hiring a seasonal Tax Associate in Maryland to work in-person at a local tax office. You will gather information from clients, prepare tax returns with support from teammates, and clearly explain tax information while identifying savings opportunities.

No prior tax experience is required as training is provided. Hours can vary; evenings and weekends during peak periods may be needed. Local wage information is provided in the Pay Range section.