Seasonal Tax Associate - Client-Focused Training

H&R Block; Longmont (CO); Presencial; USD 23.000 - 29.000; Jornada completa

Descripción de la vacante

H&R Block is seeking an in-person seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions at a local tax office. No prior tax experience is required, as training and support start on day one.

You will meet with clients to understand their tax situation, prepare returns, explain tax information, and identify potential savings opportunities while building strong client relationships.

Formación

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication; explain information clearly
• Problem solving; organize information and find solutions
• Comfort using digital tools, including AI-based tools like Copilot and ChatGPT
• High school diploma or GED or equivalent

Responsabilidades

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend products and services
• Analyze client information and address questions with guidance
• Build strong client relationships and support office priorities via teamwork

Conocimientos

Customer service experience

Clear communication

Problem solving

Digital tools awareness

Team collaboration

Educación

High school diploma or GED

H&R Block Income Tax Course completed

Bachelor’s degree (preferred)

Herramientas

Copilot / ChatGPT

Descripción del empleo

H&R Block is seeking an in-person seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions at a local tax office. No prior tax experience is required, as training and support start on day one.

You will meet with clients to understand their tax situation, prepare returns, explain tax information, and identify potential savings opportunities while building strong client relationships.