Seasonal Tax Associate — Client-Focused Tax Support (In-Person)

H&R Block, Inc.; Scranton (Lackawanna County); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare returns, and explain tax concepts with guidance from experienced teammates. The role focuses on building client relationships and delivering accurate, timely tax services.

No prior tax experience is required; training and ongoing support are provided. A competitive hourly rate applies, with opportunities to increase earnings as tax knowledge grows and

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication

Problem solving

Customer service

AI tools familiarity

Education

High school diploma / GED

Bachelor's degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare returns, and explain tax concepts with guidance from experienced teammates. The role focuses on building client relationships and delivering accurate, timely tax services.

No prior tax experience is required; training and ongoing support are provided. A competitive hourly rate applies, with opportunities to increase earnings as tax knowledge grows and