Seasonal Tax Associate | Client-Focused Tax Returns

H&R Block; Thomasville (AL); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in the United States is seeking seasonal Tax Associate roles to meet with clients, gather information, and prepare tax returns with hands-on training from day one. You will explain tax information clearly, identify savings opportunities, and collaborate with teammates to deliver accurate results.

The role is in-person at a local tax office and offers an hourly rate with growth as tax knowledge increases.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills with the ability to address questions and concerns.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Digital tools

Tax knowledge

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in the United States is seeking seasonal Tax Associate roles to meet with clients, gather information, and prepare tax returns with hands-on training from day one. You will explain tax information clearly, identify savings opportunities, and collaborate with teammates to deliver accurate results.

The role is in-person at a local tax office and offers an hourly rate with growth as tax knowledge increases.