Seasonal Tax Associate - Client-Focused Tax Prep & Training

H&R Block, Inc.; Alton (IL); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions. No prior tax experience is required as training is provided, with opportunities to increase earnings as knowledge grows.

This in-person role is based at a local H&R Block tax office. You will meet with clients, prepare returns, explain information clearly, and build strong client relationships while supporting office priorities through teamwork and a

Qualifications

• Complete the H&R Block Income Tax Course or have completed it.
• Experience in customer service or a service environment.
• Strong communication and problem-solving skills.
• Familiar with digital tools and AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Teamwork

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to help clients gather information, prepare tax returns, and answer questions. No prior tax experience is required as training is provided, with opportunities to increase earnings as knowledge grows.

This in-person role is based at a local H&R Block tax office. You will meet with clients, prepare returns, explain information clearly, and build strong client relationships while supporting office priorities through teamwork and a