Seasonal Tax Associate: Client-Focused Tax Prep & Learning

H&R Block, Inc.; Fountain Hills (AZ); Presencial; USD 21.000 - 34.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Tax Associate for a local tax office in the Phoenix area. No prior tax experience is required, with training and support provided from day one as you assist clients with returns and questions.

You will meet with clients to gather information, prepare returns, and identify potential tax savings opportunities while collaborating with teammates to deliver accurate results. The position is in-person with flexible hours during peak season, including evenings and

Formación

• Completed H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Conocimientos

Customer service

Communication skills

Problem-solving

Active listening

Teamwork

Educación

High school diploma / GED

Bachelor’s degree in accounting/finance/related field

Herramientas

Copilot

ChatGPT

Tax software

Descripción del empleo

H&R Block is seeking a seasonal Tax Associate for a local tax office in the Phoenix area. No prior tax experience is required, with training and support provided from day one as you assist clients with returns and questions.

You will meet with clients to gather information, prepare returns, and identify potential tax savings opportunities while collaborating with teammates to deliver accurate results. The position is in-person with flexible hours during peak season, including evenings and