Seasonal Tax Associate: Client-Focused Tax Prep (In-Office)

H&R Block, Inc.; Vandergrift (Westmoreland County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions while building client relationships.

Training is provided, and earnings are hourly with opportunities to increase knowledge and earnings as you grow in the role. This position requires strong communication, problem-solving, and customer service skills, and requires availability during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Communication

Problem-solving

Customer service

Education

High school diploma or GED

Bachelor’s degree in accounting or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions while building client relationships.

Training is provided, and earnings are hourly with opportunities to increase knowledge and earnings as you grow in the role. This position requires strong communication, problem-solving, and customer service skills, and requires availability during peak periods.