Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; Rochester Hills (MI); On-site; USD 21,000 - 33,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to assist clients with gathering information and preparing tax returns. This in-person role offers training from day one, with opportunities to increase earnings as tax knowledge grows.

Meet with clients, explain tax information clearly, and identify potential tax savings. Flexibility to work evenings and weekends during peak periods is preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a customer-facing environment.
• Strong communication and listening skills.
• Comfort using AI-based tools such as Copilot and ChatGPT.
• Proficiency with basic digital tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and suggest relevant products.
• Apply problem-solving skills to address questions with guidance.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High School Diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to assist clients with gathering information and preparing tax returns. This in-person role offers training from day one, with opportunities to increase earnings as tax knowledge grows.

Meet with clients, explain tax information clearly, and identify potential tax savings. Flexibility to work evenings and weekends during peak periods is preferred.