Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block, Inc.; Concord (NC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Training provided

Competitive hourly rate

Job summary

H&R Block is hiring a Seasonal Tax Associate to begin a career in tax and client services with training from day one. This in-person role at a local tax office involves meeting clients, gathering information, and preparing complete and accurate tax returns with support from experienced teammates.

You will clearly explain tax information, identify savings opportunities, and build strong client relationships as part of a collaborative, client-first team, while delivering excellent service during

Qualifications

• Completion of the HR Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based systems.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools familiarity

Education

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to begin a career in tax and client services with training from day one. This in-person role at a local tax office involves meeting clients, gathering information, and preparing complete and accurate tax returns with support from experienced teammates.

You will clearly explain tax information, identify savings opportunities, and build strong client relationships as part of a collaborative, client-first team, while delivering excellent service during