Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block; Aston Township (PA); Sur place; USD 25 000 - 39 000; Temps partiel

Résumé du poste

H&R Block in Pennsylvania is seeking a Seasonal Tax Associate to help clients with tax returns and questions. No prior tax experience is required, with training from day one.

This in-person role offers an hourly rate with earning opportunities as you build tax knowledge. You will meet clients, gather information, prepare returns, explain tax concepts clearly, identify savings opportunities, and work with teammates to deliver excellent client service during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsabilités

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Connaissances

Customer service experience

Clear communication

Problem solving

Familiar with AI tools

High school diploma

Formation

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Outils

Copilot

ChatGPT

Description du poste

H&R Block in Pennsylvania is seeking a Seasonal Tax Associate to help clients with tax returns and questions. No prior tax experience is required, with training from day one.

This in-person role offers an hourly rate with earning opportunities as you build tax knowledge. You will meet clients, gather information, prepare returns, explain tax concepts clearly, identify savings opportunities, and work with teammates to deliver excellent client service during tax season.