Seasonal Tax Associate: Client‑Focused, Skill‑Building

H&R Block, Inc.; Cochran (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Georgia is seeking a seasonal Tax Associate to begin a career in tax and client services with training from day one. You'll meet with clients, gather information, prepare returns, and explain tax information clearly in person at a local tax office.

This role offers an opportunity to increase earnings as you build tax knowledge and grow in the role, with availability during peak periods and a focus on client relationships and teamwork.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem solving

AI tools familiarity

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot & ChatGPT

Job description

H&R Block, Inc. in Georgia is seeking a seasonal Tax Associate to begin a career in tax and client services with training from day one. You'll meet with clients, gather information, prepare returns, and explain tax information clearly in person at a local tax office.

This role offers an opportunity to increase earnings as you build tax knowledge and grow in the role, with availability during peak periods and a focus on client relationships and teamwork.