Seasonal Tax Associate — Client-Focused, On-the-Job Training

H&R Block, Inc.; Jellico (TN); On-site; USD 21,000 - 32,000; Part time

Job summary

As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. You’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships.

This role is in-person at a local H&R Block tax office. You’ll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role.

Qualifications

• Completed the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools / AI

Education

High school diploma / GED / equivalent

H&R Block Income Tax Course

Bachelor’s in accounting or related field

Tools

Copilot

ChatGPT

Job description

As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. You’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships.

This role is in-person at a local H&R Block tax office. You’ll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role.