Seasonal Tax Associate - Client-Focused & In-Person

H&R Block, Inc.; Vassar (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You'll meet with clients, gather information, and prepare tax returns with training and guidance from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and address client questions with available resources. Ideal candidates have strong communication and problem-solving skills, plus experience in customer service.

Qualifications

• High school diploma or GED required.
• Experience in customer service or client-facing roles helpful.
• Strong communication and problem-solving skills.
• Comfort with digital tools and systems (AI/assistance tools).
• Aspires to pursue outcomes with guidance.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products/services.
• Address client questions and unique situations with available resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Strong communication

Problem solving

Digital tools

Education

High school diploma/GED

Bachelor's degree (accounting/finance)

Tools

Copilot & ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You'll meet with clients, gather information, and prepare tax returns with training and guidance from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and address client questions with available resources. Ideal candidates have strong communication and problem-solving skills, plus experience in customer service.