Seasonal Tax Associate - Client-Focused, Growth Ready

H&R Block; Newark (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking an in-person seasonal Tax Associate. You’ll work with clients to gather information and prepare tax returns while receiving training from day one. The role emphasizes clear tax explanations, opportunities to save, and building strong client relationships within a collaborative team.

No prior tax experience is required, and you can grow earnings as you learn. The position is based at a local H&R Block tax office and offers flexible evening/weekend availability during tax

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

Digital tools

AI tool familiarity

Education

High school diploma / GED

Income Tax Course

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking an in-person seasonal Tax Associate. You’ll work with clients to gather information and prepare tax returns while receiving training from day one. The role emphasizes clear tax explanations, opportunities to save, and building strong client relationships within a collaborative team.

No prior tax experience is required, and you can grow earnings as you learn. The position is based at a local H&R Block tax office and offers flexible evening/weekend availability during tax