Seasonal Tax Associate: Client-Focused Tax Prep & Growth

H&R Block; Lapeer (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. You’ll explain tax information clearly and identify potential savings, building strong client relationships along the way.

No prior tax experience is required—training starts day one. You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and skills

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

AI tools awareness

Education

High school diploma/GED

Bachelor’s degree (accounting/finance)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. You’ll explain tax information clearly and identify potential savings, building strong client relationships along the way.

No prior tax experience is required—training starts day one. You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and skills