Seasonal Tax Associate — Client-Focused Growth

H&R Block, Inc.; Tewksbury (MA); Sur place; USD 23 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program (virtual)

Fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Résumé du poste

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Worcester, MA. No prior tax experience is required; training and support start day one as you gather client information and prepare returns with guidance from teammates.

You’ll work in person, meet clients, explain tax information clearly, spot savings opportunities, and help deliver excellent service during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsabilités

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Connaissances

Customer service experience

Communication skills

Problem-solving

Digital tools (AI)

Copilot / ChatGPT familiarity

Formation

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Outils

Copilot

ChatGPT

Description du poste

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Worcester, MA. No prior tax experience is required; training and support start day one as you gather client information and prepare returns with guidance from teammates.

You’ll work in person, meet clients, explain tax information clearly, spot savings opportunities, and help deliver excellent service during peak season.