Seasonal Tax Associate — Client-Focused Growth

H&R Block; Laguna Niguel (CA); Presencial; USD 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Benefits

Training and support

Resumo da oferta

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. The role emphasizes clear explanations, identifying savings opportunities, and strong client relationships.

Prior experience in customer service is valued, and you will have opportunities to learn tax knowledge and grow in the role while earning hourly pay and benefits.

Qualificações

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Conhecimentos

Customer service

Communication

Problem solving

Digital tools

High school diploma

Formação académica

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or related field

Ferramentas

Copilot

ChatGPT

Descrição da oferta de emprego

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. The role emphasizes clear explanations, identifying savings opportunities, and strong client relationships.

Prior experience in customer service is valued, and you will have opportunities to learn tax knowledge and grow in the role while earning hourly pay and benefits.