Seasonal Tax Associate: Client-Focused & Flexible Hours

H&R Block, Inc.; Providence (RI); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Providence, RI is seeking a seasonal Tax Associate to help clients with tax returns and related services. No prior tax experience required; comprehensive training provided.

You will meet with clients, prepare returns, answer questions, and identify savings opportunities while building client relationships in a team-focused, in-office environment. This role offers an hourly wage with opportunities to increase earnings as tax knowledge grows, and requires availability during tax

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork and a client-first approach

Skills

Customer service experience

Communication skills

Problem-solving

Explain information clearly

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot / ChatGPT familiarity

Job description

H&R Block in Providence, RI is seeking a seasonal Tax Associate to help clients with tax returns and related services. No prior tax experience required; comprehensive training provided.

You will meet with clients, prepare returns, answer questions, and identify savings opportunities while building client relationships in a team-focused, in-office environment. This role offers an hourly wage with opportunities to increase earnings as tax knowledge grows, and requires availability during tax