Seasonal Tax Associate — Client‑Focused & Flexible Hours

H&R Block, Inc.; Los Alamitos (CA); On-site; USD 23,000 - 29,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. You will explain tax information clearly and identify savings opportunities while building strong client relationships.

This in-person role requires strong communication and customer-service skills and offers a competitive hourly wage. The position is based in a local H&R Block tax office with availability for peak periods in

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills and ability to explain information clearly
• Problem-solving skills and ability to organize information
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork and client-first approach

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools Copilot

ChatGPT familiarity

Education

High school diploma / GED

Completion of H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. You will explain tax information clearly and identify savings opportunities while building strong client relationships.

This in-person role requires strong communication and customer-service skills and offers a competitive hourly wage. The position is based in a local H&R Block tax office with availability for peak periods in