Seasonal Tax Associate: Client-First Tax Prep

H&R Block, Inc.; Homewood (AL); On-site; USD 17,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in Birmingham, AL. No prior tax experience is required, as training and support are provided from day one to help you gather information, prepare returns, and answer client questions while building valuable client relationships.

You will earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem solving

AI tools Copilot ChatGPT

Education

High school diploma / GED

Bachelor's degree in accounting or related field

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in Birmingham, AL. No prior tax experience is required, as training and support are provided from day one to help you gather information, prepare returns, and answer client questions while building valuable client relationships.

You will earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role.