Seasonal Tax Associate: Client-First Returns & Training

H&R Block; Duncannon (PA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training & development

Job summary

H&R Block is hiring seasonal Tax Associates to work in-person at a local tax office. You will gather information from clients, prepare tax returns with guidance from experienced teammates, and explain tax concepts clearly.

You’ll earn an hourly rate with opportunities to increase earnings as you learn tax matters and build client relationships. No prior tax experience is required, as comprehensive training and ongoing support are provided from day one.

Qualifications

• Complete HR Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication and active listening
• Problem-solving with data and questions from clients
• Comfort using digital tools and AI-based assistants (Copilot, ChatGPT)

Responsibilities

• Meet with clients to gather information and discuss tax situations
• Prepare complete and accurate tax returns with support from teammates
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and suggest relevant services
• Collaborate with colleagues to support office priorities and client care

Skills

Customer service

Communication

Problem-solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree (preferred) in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring seasonal Tax Associates to work in-person at a local tax office. You will gather information from clients, prepare tax returns with guidance from experienced teammates, and explain tax concepts clearly.

You’ll earn an hourly rate with opportunities to increase earnings as you learn tax matters and build client relationships. No prior tax experience is required, as comprehensive training and ongoing support are provided from day one.